Preguntas frecuentes

 

  • Who we are?
    We are a family run Student residence based in Cadiz Centre, providing full board residence for students in the academic year. We also cater for erasmus students, and individuals or groups wishing to learn or improve their Spanish in Cadiz. 

  • Is the Full board service available all year round?
    The Full board service is available during the academic dates. In the summer, the residence offers breakfast only. However if your group is 10 or more, half board or full board can be offered, indicated in contract. 

  • How can i reserve a room?
    By sending the application form by email to studentresidencecadiz@outlook.com or by email. 

  • What does my rate cover? 
    Accommodation, water, electricity, Internet, meals from Monday to Saturday morning. Bedding and towels for short term residents.

  • Do i have to sign a contract?
    Yes, you must sign a contract for the accommoation upon arrival, before you start your stay with us.

  • Do i need to bring bedding and towels? 
    Short term residents have bedding and towels included
    Permanent residents must bring their own bedding and towels. Any exceptions will be detailed in the accommodation contract.

  • What time does the residence close?
    The residence doesn´t close, it is open 24 hours. 

  • Is the reservation deposit returned? 
    Short term residents: No deposit is required. Only payment of 20% of the reservation to guarantee the reservation. 
    Permanent residents: Deposit is returned only to candidates who have not obtained a place at the University of Cadiz. Otherwise, it will be used as a security deposit and will be returned at the end of your stay. 

  • Cancellations
    Short term residents: Cancellation of reservation must be communicated at least 4 weeks prior to arrival. The 20% guarantee will be returned. If cancellation is made less than 4 weeks prior to arrival, you will lose the 20% paid.  
    Permanent residents: Deposit is returned only to candidates who have not obtained a place at the University of Cadiz. Otherwise, it will be used as a security deposit and will be returned at the end of your stay. 

  • When and how do i have to pay?
    Short time residents: 20% is due upon reservation and 80% at least 3 days prior to arrival by wire transfer or credit card. 
    Permanent residents:
    Payment is due between the 1st and 5th of each trimestre by wire transfer or credit card or in cash.